Question 1

What type of accommodation is RelaxStays Warrington?

Accepted Answer

RelaxStays Warrington is a beautifully refurbished serviced accommodation in the desirable WA1 area of Warrington. We offer private rooms with shared facilities including a fully equipped kitchen, comfortable living room, and modern bathrooms.

Question 2

How many rooms do you have?

Accepted Answer

We have 6 rooms: 4 double rooms (2 guests each) and 2 single rooms (solo travelers). You can also book the entire house for groups or families (minimum 2-night stay).

Question 3

What are the check-in and check-out times?

Accepted Answer

Check-in: 2:00 PM - 11:00 PM (flexible with prior arrangement). Check-out: 10:00 AM. Early check-in and late check-out may be available upon request.

Question 4

How does self check-in work?

Accepted Answer

We offer 24/7 self check-in using our smart lock system. Before your arrival, you will receive detailed instructions with your unique access code.

Question 5

What are your room rates?

Accepted Answer

Rates start from £65/night for single rooms and £75/night for double rooms. Prices vary by season and demand. Best rates available when booking directly. All prices include VAT.

Question 6

What is your cancellation policy?

Accepted Answer

More than 14 days before check-in: full refund. 7-14 days before: 50% refund. Less than 7 days: no refund. No-show: full amount charged.

Question 7

Is WiFi included?

Accepted Answer

Yes, high-speed fiber-optic WiFi (up to 500Mbps) is included free throughout the property.

Question 8

Is parking available?

Accepted Answer

Yes, free on-site parking is available for all guests.

Question 9

Are pets allowed?

Accepted Answer

No, pets are not permitted at the property. This is a strict policy with no exceptions.

Question 10

Where is RelaxStays located?

Accepted Answer

We are located in Warrington Town Centre in the WA1 area of Cheshire, within walking distance of shops, restaurants, pubs, and train stations.